Service details → dispatch

Send us the details.
We’ll take it from here.

Already spoken with dispatch? Share your location, the problem, and photos so we can prepare while en route.

Intake inboxService@mountainvalleyroadservice.com

01 Contact & service need

Fields marked * are required. Fill in whatever else you have available.

Company / customer name *Your name * Callback phone *Contact email Have you spoken with dispatch?Type of service * What’s happening? * Can the vehicle move?

02 Location

Where is the vehicle? *Highway / routeTravel direction

Optional. Use this only if you are with the vehicle.

Your phone’s location is added to the request when you send it. You can also paste a map link into the location field.

03 Equipment & photos

Equipment involvedTruck / tractor unit numberTrailer unit numberYear, make & modelVehicle colorLicense plate & stateVIN — full number or last 8 characters

Add a photo

Show the problem, dash codes, tire size, or inspection repair list. One photo per request, up to 5 MB. You can send another request for additional photos.

Photo — optional

JPG, PNG, or WebP. Your photo is included with the request to dispatch.

04 Billing & authorization detailsOptional — add now if available

Legal company / bill-to nameBilling contactBilling emailBilling phonePO / authorization / reference numberBilling addressOther dispatch or billing notes

Sending details does not confirm a dispatch, arrival time, or repair authorization. Please confirm service by phone.

Formly processes this request and photo for delivery to our service inbox. Please keep payment card numbers and driver license documents out of the form.

Sends directly to service@mountainvalleyroadservice.com. Wait for the confirmation page after sending.

Copy my details

Keep a copy for your records, or use it when contacting dispatch if online submission fails.

Send us the details.We’ll take it from here.

Add a photo

Send us the details.
We’ll take it from here.